If you are past the return window, you can get it repaired at an Apple store. If you are within the return period, you might be able to either return or replace the device for free. This is a rare situation, but it can happen occasionally. ![]() If none of these work, you might be looking at a defective Airpods Max device. The fixes above are software-level fixes. The color will first flash with an amber color and then turn to white.Īt this point, Airpods Max has been reset.Ĭonnect again with your device to see if the issue is solved.Īlternatively, you can also use the Airpods Max wired! Conclusion.Press the noise control button and the digital crown button simultaneously and hold for around 15 seconds until the LED indicator flashes with an amber color.Charge your AirPods Max for a few minutes before resetting it.Hard resetting will delete your AirPods Max from paired devices and also unpair your AirPods Max from your iCloud account. If none of the above steps work, try hard resetting your Airpods Max. Reset the SMC and NVRAM or PRAM on your Mac.Disconnect all devices from your Macbook. ![]() If your AirPods Max is disconnecting only from your Macbook, there is another fix you can try. In about 15 minutes, your AirPods Max should be updated to the latest version. Plug your lightning cable into Airpods Max with the other end of the cable connected to the power adapter.Place your AirPods Max inside its case.Connect your AirPods Max to your device through Bluetooth.There's no dedicated button for updating your AirPods Max, instead, you need to follow these steps. Now, if your Airpods Max is running on an older version, how do you update it? Scroll down until you see your AirPods Max listed and Tap on it.Ĭheck the current version of AirPods Max and see if the version shown on your device matches that.To check the version of your AirPods Max follow these steps on your iPhone/iPad/Mac: Make sure your AirPods Max is updated to the latest firmware. Sometimes there are bugs, and Apple brings out updates to fix those bugs. Update Airpods Max and iPhone/iPad/MacBook Update your Apple device This will stop the Airpods Max from switching between devices, which might resolve your problem. On the next screen, choose When last connected to this iPhone instead of automatically.Tap the (i) next to your AirPods Max and tap Connect to this iPhone option.Tap Settings > Bluetooth, and find your Airpods Max from the list of devices.Make sure your AirPods Max is connected to your iPhone/iPad.If you pick up your iPad, your AirPods Max may switch the audio being played from iPhone to iPad. ![]() Say you're listening to something from your iPhone through your AirPods Max. However, this can cause issues if you have multiple apple devices in close proximity. Tap the (i) button next to your device, and toggle the Automatic Head Detection to turn the feature off.Īpple introduced an Auto switching feature that makes your Airpods Max switch between your devices, depending on which one you're using.You should see your AirPods Max on the list of devices.Go to settings on your device and tap on Bluetooth.Make sure your AirPods Max is connected to your device (phone/computer).Although this might not be ideal, it's worth it as a temporary solution. Turning that feature off might solve the problem. Sometimes the problem might be caused by the automatic ear detection featured on Airpods Max. Turn off Auto-Ear Detection Turn OFF auto-ear detection Make sure you're not too far off, and that's not causing the disconnection. The strength of a Bluetooth signal drops sharply as the distance between the two increases. Your AirPods Max connects with the paired device (phone/computer) through Bluetooth. Go to Settings on your iPhone/computer/iPad> Bluetooth and turn off Bluetooth.Īfter waiting for a few seconds, turn on the Bluetooth again and see if that fixes the disconnection issue of your Airpods Max. The first and most basic fix is to reset the Bluetooth of the device that Airpods Max is connected with. If none of these work, hard reset your Airpods Max to factory settings. Remove any sources of interference and update your AirPods Max device. If Airpods Max keeps disconnecting, turn off auto-ear detection and auto-switching of your Airpods Max. Many Airpods Max owners who encounter this issue report that disconnection happens when sending a voice message or when making calls. Nothing can be more frustrating than having expensive headphones like Airpods Max disconnecting from your Phone/Ipad/Computer.
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